Digital Banking Upgrade

Now Live! Upgraded Digital Banking

We’re sharing a closer look at some exciting new features with the Digital Banking Upgrade, along with a few simple steps to help ensure a smooth transition. Our new platform enhances user experience and strengthens fraud prevention, all designed to give you more flexibility, control, and deeper insights into your financial life.

Logging In for the First Time

Your first login to the new platform will be quick and straightforward. Here's what to expect:

1. Enter your existing username and password to get started.
2. Verify your identity using multi-factor authentication via multi-factor authentication.
3. Create a new password that meets updated complexity requirements.
4. Review and accept updated disclosures.
5. Confirm your contact information and update anything that's changed.

That's it. You're ready to explore your upgraded Digital Banking experience!

Watch the video tutorial

New Features

Once you log in to the new platform, you'll find a refreshed dashboard packed with powerful tools, such as:

• Consistency Across Devices: An updated design ensures every device—desktop, tablet, or mobile—feels familiar and easy to use.
• Personalized Dashboard: Tailor your dashboard to highlight accounts and tools you use most, and even add a profile photo for a personal touch.
• Real-Time Alerts: Get instant notifications about transactions, balances, and payments – so you’re always in the know.
• Connect Accounts: View accounts from other financial institutions alongside your GSCU accounts for a comprehensive view of your money.
• Smart Financial Tools: Utilize Spend Forecast, Spend Analysis, Savings Goals, Net Worth, and monthly Budgets for improved money management!
• Member-to-Member Transfers: Send money instantly to other GSCU members without the need for a third-party service.
• Additional Security Options: Optional two-factor authentication at every login and additional authentication methods such as passkeys and authenticator apps.
• Loan Payoff Calculator: Quickly estimate payoff amounts for your GSCU loans.
• Smart Search: Easily find features, FAQs, and transactions from one convenient search bar.
• Account Reports: Generate custom reports, such as transactions from the past month or cleared checks over the past 90 days, to simplify balance tracking and record keeping.
• Stop Payments on Checks: Request a stop payment directly within Digital Banking for added convenience and control.
• What's New Page: Stay up-to-date on platform changes and newly added features all in one place.

These updates are designed to help you save time and give you confidence through every step of managing your finances.

See a video overview of the new platform

after the upgrade

Here are a few things to take care of:

• Set up alerts: Set up account and CardControl alerts!
• Third-party platforms: If you connect your accounts to a platform such as Quicken®, QuickBooks®, or other Intuit® products, please note that your connection will need to be re-established. 
  Learn more

What’s Next?

Schedule an in-branch appointment to review changes with a GSCU team member!
Schedule an Appointment 

Digital Banking Upgrade FAQ's

• Will my login credentials still work?
  

  Yes! If you are an existing user, you will use your current username and password to login for the first time. You'll simply log in as you normally would on or after August 25th.

• Will I need to do anything after the upgrade?
  
  • Recreate your alerts -- set up the notifications you'd like to receive in the new platform.
  • CardControl users -- your settings have been reset to default. Access and reselect your preferred options within your Checking Account.
  • Quicken®, QuickBooks®, or other Intuit® users -- Deactivate or disconnect existing connection, then reconnect accounts to the new digital banking experience. When reconnecting, do not create a new account unless you intentionally want to add a separate account register. Creating a new account may cause duplicate accounts or duplicate transactions. Learn more
• When will the upgrade take place?
  

  The new Digital Banking platform will launch on August 25, 2026.
  The new Digital Banking platform will feature a seamless design across every device – desktop, tablet, or mobile - so you can enjoy a smooth experience wherever you log in.

• What will stay the same?
  

  Your account balances, transaction history, scheduled payments, recurring transfers, and other account information will automatically transfer to the new Digital Banking platform.
  Your current mobile banking app will update automatically as well.

• Who can I contact with questions or concerns?
  

  Our Member Service Team is here to help. Visit our Contact Us page or call 800-645-4728.

• Why are you upgrading Digital Banking?
  

  As technology continues to evolve, so do banking needs. We recognized the need to provide members with a more modern, cohesive, and user-friendly experience, all designed to make managing finances simpler and more convenient.

• I have Bill Pay billers and payments set up. Will I need to re-establish my Bill Pay?
  

  Existing Bill Pay accounts will transfer with the upgrade and will not need to be re-established.

• Do I need to download a new mobile app?
  

  No, utilize auto-updates within your app's settings or update the app through your device's app store.

• I have external financial accounts set up; will I have to re-establish those accounts after the Digital Banking upgrade?
  

  No, everything will carry over automatically.