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MEMBER NOTICE: NEW BRANCH HOURS

Branch lobbies are open Monday - Friday 9 AM - 5 PM. Saturday hours are 9 AM - 12 PM via Live Teller Service at our ITM Drive - Up's with lobby service available at our Concord and Manchester locations only. ATM service at all branch locations remains available 24 hours, 7 days per week. Learn more.

Fraud

Our member's online security is of the utmost importance to us. At Granite State Credit Union, we're committed to providing members with the most up-to-date notifications and education in order to remain diligent in the protection of confidential information. 

Cyber Security Tips

How to Detect Phishing or Spoofing Emails

ATM Skimming

Definitions

  • Be Wary of Fake Family and Grandchildren Emergency Scams

    February 01, 2023 | Fraud Awareness and Protection

    Many scams revolve around the idea of a family emergency, often a distraught grandchild calling, to build urgency and apply pressure to victims. Frequently, these scams target senior citizens with the fraudster contacting the victim noting they’re a family member or close friend.

  • MEMBER NOTICE (1/17/2023): Spoofing Fraud Trend

    January 18, 2023 | Fraud Awareness and Protection

    We have been made aware of a spoofing fraud trend that is affecting our members.

    • Spoofing is when a fraudster falsifies the information transmitted to your Caller ID to disguise their identity.
  • MEMBER NOTICE (1/9/2022): Home Warranty Mail Scam

    January 09, 2023 | Fraud Awareness and Protection

    We have been made aware of a recent Home Warranty Mail Scam. 

    These mailings note that home warranties may be expiring and to take action with a phone number to renew the warranty. These mailings utilize mortgage information obtained through public records to appear more convincing. They are not associated with Granite State Credit Union.

    If you have received a suspicious call or text or you believe you have been the victim of fraud, please contact GSCU immediately by calling 1-800-645-4728 or emailing us.

  • MEMBER NOTICE (12/14/2022): Credit Union Impersonation Spoofing Fraud Alert

    December 19, 2022 | Fraud Awareness and Protection

    We have been made aware of a recent spoofing fraud trend.

    Spoofing is when a fraudster falsifies the information transmitted to your Caller ID to disguise their identity.

  • Watch Out

    October 17, 2022 | Fraud Awareness and Protection

    Back-to-school themed scams are on the rise

    It’s back-to-school for kids across the nation. That special time of year when parents rejoice, teenagers groan and teachers take a deep breath. Unfortunately, any time there is a moment to be taken advantage of, scammers are on the prowl. Here are two back-to-school focused scams that are on the uptick as summer ends.

  • Lost and Found

    October 05, 2022 | Fraud Awareness and Protection

    What to do if you lose your wallet or purse

    Losing your wallet or purse can be a frustrating experience. Your credit cards, ID, keys and cash are all seemingly out there in the world for anyone to find. Despite the feeling of helplessness, there are ways to mitigate the damage. Here are some steps to take immediately after losing your wallet or purse.

  • False Cryptocurrency Investment Scams

    September 30, 2022 | Fraud Awareness and Protection

    According to the Federal Trade Commission (FTC), over $1 billion has been lost to crypto-related scams since January of 2021. More than half that, $575 million, was in connection to these types of investment scams.

  • Getting It Back

    September 20, 2022 | Fraud Awareness and Protection

    Steps to take if your identity is stolen

    According to a recent study, in 2021, 15 million consumers were victims of identity theft, with criminals using that personal information to create $24 billion in losses. ID theft is a real problem. Here are some steps to take if you should ever become the victim of this crime.

  • Callback Phishing Scams

    August 23, 2022 | Fraud Awareness and Protection

    While making a phone call may seem harmless, you should always consider who's on the other end of the line. Cybercriminals can use callback phishing scams to trick you into calling them directly. Once you’re on the phone, cybercriminals will ask you to share sensitive information or grant them access to your device.

  • Warning charity fraud

    Fraud Alert: Ukrainian Relief Fraud

    April 07, 2022 | Fraud Awareness and Protection

    Fraud during times of national or global crisis and upheaval are common as it gives an opportunity to tug at the heartstrings of individuals with sincere intentions to donate. The crisis in Ukraine is the latest global crisis to spark fraudulent calls, texts, emails, as well as social media posts and ads across the internet.

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