MEMBER NOTICE: NEW BRANCH HOURS
Branch lobbies are open Monday - Friday 9 AM - 5 PM. Saturday hours are 9 AM - 12 PM via Live Teller Service at our ITM Drive - Up's with lobby service available at our Concord and Manchester locations only. ATM service at all branch locations remains available 24 hours, 7 days per week. Learn more.
eStatements
Time saved. Paper saved. Secure and faster delivery. Enroll in eStatements today!
Get your statement faster
View past statements for account history
Never worry about losing a statement!
Frequently Asked Questions
- Why aren't the nicknames I set up for my accounts in OnLine Banking reflected on the statement?
Nicknames set in OnLine Banking are for member's personal use and are currently not a function of the statement process.
- My statement notes a skipped check. What does this mean?
This simply alerts members that a check has cleared their checking account out of numerical sequence.
- Why can't I see eStatements for the accounts I'm a joint owner on?
Due to security, members are identified as unique individuals as opposed to simply accounts. eStatements can only be accessed via the primary member's OnLine Banking log-in. Just as paper statements are addressed to the primary account owner as opposed to both the primary and joint, eStatements are handled in the same fashion.
- Within OnLine Banking all of my accounts are available under one login, so why do I receive multiple statements?
If you would like to receive one combined statement for all accounts which you are the tax reported owner on, you may contact Member Services at 800-645-4728.
