We have been made aware of a fraud trend where individuals are being contacted by what appears to be their financial institution via phone call or text. They are then asked to verify their personal information, and/or provide a one-time passcode sent to their mobile device. The credit union would never call and ask for personal information such as your card number, PIN, or password. If you have received a suspicious call or text or you believe you have been the victim of fraud, please contact GSCU immediately by calling 1-800-645-4728.
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Phone and impersonation, or spoofing, scams are becoming more prevalent. Generally, the common advice was to avoid phone scams and by only picking up calls from numbers you recognize. However, fraudsters are always finding new ways to target and are now spoofing phone numbers you may recognize.
Learn what you need to know about your credit card statement in this month's Fraud Education article!
The holiday season leads to an increase in consumer spending and fraud.
Remain vigilant by following these fraud prevention tips and remember—GSCU will never ask for unsolicited personal information such as your card number, PIN, OnLine or Mobile Banking credentials, or one-time passcode. Only members calling into GSCU will be asked for personal information to verify their identity.
We have been made aware of a spoofing fraud trend that is affecting our members. See this blog to learn more.
2022 was a year that brought many challenges: a continuing pandemic, a rapidly rising rate environment and staffing shortages resulting from a tight labor
market. GSCU met these challenges head on, taking strategic actions to continue full service operations throughout our branch network and pivot services to meet members needs in this changing environment.
Many scams revolve around the idea of a family emergency, often a distraught grandchild calling, to build urgency and apply pressure to victims. Frequently, these scams target senior citizens with the fraudster contacting the victim noting they’re a family member or close friend.
We have been made aware of a spoofing fraud trend that is affecting our members. Spoofing is when a fraudster falsifies the information transmitted to your Caller ID to disguise their identity...
According to the Federal Trade Commission (FTC), over $1 billion has been lost to crypto-related scams since January of 2021. More than half that, $575 million, was in connection to these types of investment scams.
While making a phone call may seem harmless, you should always consider who's on the other end of the line. Cybercriminals can use callback phishing scams to trick you into calling them directly. Once you’re on the phone, cybercriminals will ask you to share sensitive information or grant them access to your device.
A porting-out scam targets a person’s mobile phone number when it is being ported during a change in phone service. Scammers with your personal information can interfere during the service change and hijack the phone number.